Emergency Veterinary Services Now Supporting Australia's PEQ Facility
Trusted Mobile Emergency Vet Care Now Serving the Post-Entry Quarantine Facility in Mickleham
Ready Vet Go is proud to be appointed an emergency veterinary care option for pets in the Department of Agriculture's Post-Entry Quarantine (PEQ) Facility.
Our team is on-call to assist with urgent medical needs for dogs and cats in quarantine, ensuring fast, professional response when there is a medical concern for your pet.
What This Means for Pet Owners
All pets entering Australia must undergo a mandatory quarantine period at the PEQ facility in Mickleham for at least 10 days. During that time, the facility's staff monitor and report any new or ongoing health concerns and care.Pets in unfamiliar environments are prone to illnesses and conditions such as gastrointestinal upset or stress-induced cystitis (inflammation of the bladder), no matter how attentive and caring the staff are with the pets in their care.
When your pet experiences an unexpected urgent or emergency medical event, Ready Vet Go is able to bring the Emergency Hospital to PEQ. Our services are coordinated directly through PEQ staff and may include:
- Emergency stabilisation and life-saving intervention
- On-site veterinary treatment and minor procedures
- Ambulance transport to veterinary hospitals when required
Your pet’s welfare is our top priority.
Our Role at the PEQ
As a mobile veterinary emergency provider and vet ambulance, Ready Vet Go offers:
- An Emergency Veterinarian and Veterinary Nurse
- After-hours emergency attendance
- Emergency Pharmacy on board
- Life-saving interventions including oxygen, critical care monitoring and seizure management
- Immediate triage and veterinary assessment
- Support for urgent or deteriorating cases
- Vet ambulance transport for critical patient care
- Coordination with PEQ veterinary staff and government protocols
Our mission is to ensure pets in quarantine receive responsive, high-quality medical attention when the unexpected happens and their family are not around.
How Does it Work with Ready Vet Go?
The Triage Process:
Ready Vet Go provides triage over the phone, much like the human emergency services. We will inform you of the following:
- Whether we believe that your pet requires a Veterinary assessment based on the information provided
- A real-time expectation on our expected time of arrival
- Honest and upfront expectation about our service’s capacity to see your pet in the recommended timeframe. This means that you will know right from the start if we can get to your pet in a timely manner
The Consultation:
Our emergency veterinary team provide a full comprehensive assessment based on their presentation, including:
- Vital Signs Assessment
- Primary Survey
- Cardiac Monitoring
- Neurological Assessment
- Orthopaedic Assessment
- FAST Ultrasound
- Pathology
- And more…
Once the assessment is complete, we provide you and the PEQ team with an overview of the findings, diagnosis or potential diagnosis and management options based on your pet’s presentation.
Medication:
Ready Vet Go has a pharmacy of emergency medications that are able to be prescribed and dispensed at the time of the consultation. This includes:
- Antibiotics
- Pain Relief
- Anti-Anxiety medications
- Anti-Nausea medications
- Anti-Seizure Medications
- Cardiac Medications
- And more…
Once the plan is confirmed by you, we provide the PEQ staff with a comprehensive handover that includes the medication management plan. This includes any potential side effects and also the expected trajectory of the overall management plan. This means that the staff are notified under what circumstances we would expect them to escalate to veterinary care again.
Escalating Concerns:
Ready Vet Go works the same way as the Human Ambulance services. Where there is a serious concern for your pet’s condition, we are able to provide emergency intervention immediately with the aim of stabilising your pet and getting them to the emergency hospital in our Vet Ambulance. Our critical care transport is the only one of its kind in Australia and allows for our Emergency Vet to be with your pet at all times on the way to the hospital to provide any necessary care or intervention on the way.
About Ready Vet Go
Ready Vet Go is a Melbourne-based mobile veterinary service offering:
- At-home emergency consultations and intervention
- Human-grade veterinary ambulance transport
- On-call care for urgent conditions, injury, and illness
Our vet teams are experienced in emergency medicine and trained to manage high-pressure situations with skill and compassion. We extend the same level of care to pets in quarantine as we do in homes across Victoria.
Emergency Situations We Respond To
Ready Vet Go supports PEQ staff in responding to:
- Respiratory distress
- Seizures or collapse
- Vomiting, diarrhoea, or dehydration
- Sudden behavioural changes
- Trauma or suspected injury
- Pre-existing condition flare-ups
- Animals in need of urgent veterinary transport
All services are conducted in coordination with the Department of Agriculture’s protocols for animal health and quarantine.
A Resource Partner in Veterinary Emergency Response
Offering this resource to pet owners with pets in PEQ reflects our shared commitment to animal welfare. The Department of Agriculture’s notify owners of Ready Vet Go’s ability to attend to your pet enhances emergency readiness at the PEQ facility and supports the ongoing care of animals entering Australia that they are committed to.
PEQ Standards
Nic and Paul have personally toured the PEQ and they were impressed! There is a lot of misconception about PEQ, but we are here to say that the staff working there honestly do care.
We know that your pets would much prefer to be at home with you, but we can assure you that the measures and environment we have seen, really does allow your pet to be well-cared for. This is even more impressive considering that PEQ receives every pet flying into Australia for quarantine no matter which state or territory they will reside in after.
The kennels and catteries are spacious, homely and clean. Each pet’s room has documented updates on the outside of the room, even down to a half-eaten or missed meal.
Please note - we are not endorsed or paid by PEQ, nor do we have a contract with them. The decision for us to provide vet care comes from you as the owner. However, we write this to provide you with as much reassurance as we can.
With Paul having seen first-hand the devastating effects of some of the diseases that PEQ protects us and our other pets in Australia from (rabies, for example), we are extremely grateful to their dedication and hard work.
Meet our Dedicated Team
Originally from the United States, Dr Paul earned his Veterinary Degree before completing a Small Animal Rotating Internship, building the foundation for his career in emergency and critical care. He spent many years in academia and a busy multi specialty hospital, developing a passion for teaching and complex case management. After moving to Australia, he continued to advance his skills and achieved Membership to the Australian and New Zealand College of Veterinary Scientists in ECC. Known for his calm, empathetic approach, Paul is dedicated to helping pets and their people. Outside work, he enjoys the outdoors, gardening and time with his partner Nic and their cats.
Nic’s background is in human nursing, where he gained extensive experience in neurotrauma, neurosurgery and brain injury rehabilitation. With degrees in Human Nursing and Paramedicine, he developed strong skills in critical thinking, rapid assessment and complex care before moving into the veterinary world. Combining his human health experience with his love of animals, Nic brings a unique perspective to emergency care and ensures every patient receives clinical excellence and genuine compassion. Outside work, Nic enjoys veggie gardening, live music and catching up on the latest horror movie.
Insurance and Payment
In cases where emergency care is required:
- Services provided by Ready Vet Go may be claimable under your pet’s insurance policy if the condition is applicable to your pet’s insurance policy
- Invoicing and medical summaries will be coordinated directly with you and will be provided to you at the time of the intervention
- Our team can assist with any documentation required to support your claims
If you do not have insurance - do not worry. Our Veterinary Software System allows for remote payment to be made by the click of a link sent straight to your phone.
Have Questions?
If your pet is currently at the PEQ and you have questions about our role, or what emergency care might look like during quarantine, feel free to get in touch.
Note: All veterinary service requests must be coordinated through PEQ staff. We do not accept direct bookings for pets inside the PEQ.
Testimonials
Dr Gwen and Nic are such professionals. From The initial phone call to follow up after the appointment and treatment of our boy Leroy. They were thorough and caring. Grateful for their service.
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