Melbourne’s
Mobile Emergency
Vet Ambulance

When pets need emergency care, Ready Vet Go brings the Emergency Room to you.
Our fully equipped emergency pet ambulance, staffed by a trained emergency vet and nurse, provides at-home care, stabilisation, and critical care transport from home or vet clinics to hospital. We’re Melbourne's only human-grade veterinary ambulance service built to safely manage and transport critically ill pets.

For Pet Owners

For Veterinarians

As seen on Ready Vet Go – The TV Series:

Melbourne's Emergency Response Veterinary Team

Providing Urgent Mobile Care for Pets in Critical Moments

We offer emergency veterinary assessment, treatment, and stabilisation at home, supported by a fully equipped ambulance with an onboard emergency pharmacy.
We also provide seamless transport for ongoing care from your home or vet clinic to hospital.

Urgent Mobile Vet Care For Pets

Emergency Support You Can Rely On

When your pet is unwell or injured, you need fast, decisive support. We begin with immediate phone triage, then respond to your home with urgent assessment and treatment.

Early, pre-hospital intervention improves clinical outcomes by enabling earlier stabilisation and treatment, while reducing stress and preventing avoidable pain and discomfort.

Help for Pet Owners

Female vet talking to a pet owner with her dog sitting on her lap

Nic from Ready Vet Go examining a cat standing in its crate in a pet ambulance

Emergency Support for Veterinary Practices

Inter-Hospital Transport, Backed by Pre-Hospital Care

We deliver medically supported inter-hospital transport for unstable and high-risk patients, with continuous monitoring, treatment, and stabilisation in transit.
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Our team also responds directly to your patients at home, providing early assessment and stabilisation, and facilitating transfer into your hospital where clinically appropriate and ongoing care is required.
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Supporting continuity of care, reducing transfer risk and disease progression, and ensuring patients reach the right level of care sooner.

Help for Veterinarians

Comprehensive Veterinary Care at Your Convenience, Anytime, Anywhere

Side view of Ready Vet Go pet aumbulance

Emergency Vet Care at Home

For pets needing urgent assessment, treatment, and stabilisation at home. Our emergency trained team begins with phone triage, then send our fully equipped veterinary ambulance directly to you, right across Melbourne.

Learn More

Paul from Ready Vet Go examining a cat in its crate in a pet ambulance

Critical Hospital Transport

For vet clinics, we provide human-grade veterinary ambulance transport for unstable or high risk cases, with continuous monitoring, treatment, and stabilisation during transfer from home or vet clinic to hospital.

Learn More

Two dog paws on two human hands for comfort

Telehealth Triage and Guidance

When you are unsure what to do next, our team can provide early triage and guidance to help determine the right level of care and whether an in person emergency response is needed.

Essential Steps to Support Your Pet

Request a Visit

Request a visit online or by phone and our team will respond promptly to your needs.

Patient Triage Process

Our experts assess your pet’s condition to determine the best course of action.

At-Home Consultations

Receive quality veterinary care in the comfort of your home, tailored to your pet's needs.

Quality Veterinary Care

Our veterinarians ensure comprehensive care, including at-home treatment, hospital referrals, & if needed, safe medical transport.

Compassion

Your Trusted Partner in Pet Care

At Ready Vet Go, our aim is to elevate standards in animal care. This involves delivering high-quality at-home and pre-hospital services for your pet during their critical moments.

We are here to support you when you need us most. We strive to keep pets comfortable at home whenever feasible, transfer them when required, and offer end-of-life care in a familiar environment.

General FAQs

Find answers to common questions about our mobile veterinary services.

How can I book your service or request a visit?

Visit our website, click the "Booking" button & you will be taken to a portal where you can create a profile for yourself & your pet and then request a visit time. All visit times are tentative and may change depending on the severity of illness of other pets we will see that day. Once we've received the booking request, we'll reach out to triage your pet & discuss a timeline for when we'll arrive to your home to provide care. You sit back & relax with your pet while we make our way to you.

What types of pets do you treat?

We primarily treat cats & dogs but also help select small animals. Call us for specific inquiries about your unique pet.

How much does a Ready Vet Go visit cost?

Our pricing page has a full list of our current consultation fees & inter-hospital transport estimates. After your pet's consultation, our veterinarian will provide you with options & estimates to help you choose the best option for your pet.

What illnesses or diseases can you treat my pet for?

We treat illnesses & injuries or all sorts, from simple to serious. Some of our simpler & more common home visit consults include vomiting, diarrhoea, poor appetite, soreness, limping, toxin ingestions, wounds & allergic reactions. We are often called upon for ambulance transport for snake bites, heat stroke, seizures, respiratory distress, heart failure, & more. Contact us to discuss your pet’s issue with our team.

What services does Ready Vet Go offer for pets?

We aim to bridge the gap between home & hospital by offering mobile urgent vet care visits where we come to your home with our fully-equipped hospital-on-wheels to provide rapid intervention for your pet depending on their needs - this include fluid therapy, oxygen support, pain relief, antibiotics, and other treatments. We work with your local vet to help move your pet safely between veterinary hospitals if they are critically ill & need ongoing, 24-hour care at an animal emergency hospital. We help manage a pet's quality of life by providing palliation consultations & providing humane euthanasia in the comfort of your home. Contact us to discuss your pet's needs & we will help formulate a plan.

How do I request Ready Vet Go to come see my pet at home?

Visit our website, click the "Booking" button & you will be taken to a portal where you can create a profile for yourself & your pet. Available booking slots for the day will be listed for your to select & request a booking - all times are tentative and may change depending on the severity of illness of other pets we will see that day. Once we've received the booking request, we'll reach out to triage your pet & discuss a timeline for when we'll arrive to your home to provide care. You sit back & relax with your pet while we make our way to you.

What if there are not available booking slots on your bookings portal? Will my pet get seen?

There may be days where we reach capacity for making home visits - our service is triage based to make sure we prioritise critically ill pets first. If your pet is ill & you cannot find a booking online, call us 0421 095 838 to discuss - we may be able to find time to visit you. In the case where we cannot visit you, we are happy to provide advice by phone about the best alternative vet to care for your pet.

What payment plans or options do you offer to help pay for my pet's care?

We offer card payments with a mobile EFTPOS machine & remote SMS payment links, offering a secure & private way to pay. We accept Vetpay (vetpay.com.au) & Afterpay as options to help you break up payments of your invoice over a period of time. We process pet insurance, including GapOnly policies (gaponly.com.au), and all major insurers accept our itemised invoices to get you reimbursed for your pet's care based on your particular insurance policy.

How do you reduce my pet’s stress during a vet visit or transport?

Our team is trained to handle all pets, friendly or fearful, using low-stress handling techniques in the comfort of your home during a home consult. If your pet requires ambulance transport, we may be administer medications under the veterinarian's guidance & supervision to minimize your pet's stress and anxiety. We offer a telemedicine consultation option to provide a rapid assessment of your pet that is both convenient for your and low-stress for your pet.

What is the average response time for an urgent vet call out?

Wait times vary depending on our case load in the same way a human ER wait time can change. Evenings and weekends are inevitably the busiest times! Once you are in queue with a confirmed booking, we provide SMS updates about your expected wait time, allowing your living room to be the waiting room.

Can Ready Vet Go transport my pet from home to a hospital?

Yes! Part of the mission is to fill the gap in veterinary care by helping critically ill pets get between home & hospital or move between different pet hospitals, including veterinary specialist hospitals. Transport is on a case-by-case & availability basis.

Are payment plans available?

While we do not offer internal payment plans, we do help clients access 3rd party options including VetPay and AfterPay. Both options can be quickly accessed by clients & accepted by Ready Vet Go to help offset the immediate cost of care.

Can I claim Ready Vet Go’s services on my pet’s insurance?

Yes! We help process your pet's insurance claims for veterinary interventions & communicate with insurers when questions arise. Each insurance policy is different, & it is worth noting that transport fees & call out fees may be out-of-pocket expenses which are not covered in some policies. Please refer to your policy's terms & conditions. See more information above.

What is the service area? Do you come to my suburb?

Find our Service Area & Zone Map here. If you don’t find your suburb listed or covered, give us a call to discuss - we’re happy to help where we can!

What are the hours of operation for Ready Vet Go?

We operate 7 days a week, from 9am-10pm on weekdays, and 9am-8pm on weekends.

Still have questions?

We're here to help you with any inquiries.

Hear from our clients

Our clients love our compassionate and reliable services.

"Life savers! Excellent service, the boys couldn’t have been any more helpful. Highly recommend for anyone in a similar situation!!"

Lia

"Super friendly veterinarians who genuinely care for their clients and are very thorough! Messages and calls back to check on your pet examples excellent service and care!"

Tom

"Paul and Nick were so compassionate and professional. They went over and above the level of care shown to my beautiful fur baby. She means the world to me, they kept me informed all the way. Cannot thank them enough."

Evelyn

"Came out today to help with my constipated dog. They were great with him even though he is wary of people (men specifically). Overall it was such a positive experience and my dog is feeling so much better. 10/10 recommend."

Sharnara

"Prompt service, lovely and thorough vets. Really appreciated them coming in to see my very senior cat Kiri and put her on a treatment when I couldn't access our regular vet."

Sana

"Paul and Nick were amazing, they came out straight away when our very mischievous puppy got his head stuck in the rim of a tyre..within no time they had him free. Altho puppy didn’t show his appreciation, hubby and I were very grateful. Thanks again guys!!"

Lisa

"I have a very elderly cat that had problems walking. I called the boys at Ready Vet Go and I couldn't recommend them enough. Gentle and kind to my cat and helped fix the problem. I would recommend them to anyone. They have mine and my cat Malleys thanks."

Jennifer

"The team was excellent. They were so understanding of our situation, and if it wasn’t from them our dog wouldn’t have survived the transfer from one emergency to another. They can is fully stocked with anything our dog may have needed with a transfer and honestly took such good care of our dog. Would highly recommend them."

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